FAQ's

Membership Guidelines

Membership Guide

Memberships are designed to support your long-term growth with structure, flexibility, and simplicity.

All memberships renew automatically every 4 weeks. This steady rhythm supports real progress over time—without locking you into a long-term contract.
No long-term commitments required. You're free to adjust or cancel your membership anytime with 4 weeks' notice.
Managing your membership is fully self-serve. Log into your account to make changes, update billing, or cancel at your convenience.
Freeze/Holds/Extentions No Freezes, Holds, or extensions available
Need to cancel? For full instructions and important policies, please see the "How to Cancel Your Membership →" section below.
Cashless Studio. All payments are processed securely online. We do not accept cash, checks, or in-person payments.

All memberships are billed every 4 weeks. Some membership plans include a minimum commitment period, clearly disclosed at the time of purchase.

After the commitment term is fulfilled, memberships continue on a month-to-month basis unless a cancellation request is submitted through your online account.

Important Details:

Commitment memberships: Your rate is locked in for the full term of your commitment.

Month-to-Month memberships: These can be cancelled at any time with a minimum of 4 weeks' notice. Month-to-month rates are subject to change with proper advance notification via email.

Fee Adjustments: While we strive to honor original membership rates for our loyal clients, business costs such as rent, insurance, payroll, and service provider fees increase over time. We will always communicate any membership rate changes with transparency and proper notice.

We make cancellations simple, clear, and fully self-serve—no awkward conversations required.

Here’s what you need to know:

📅 4 Weeks’ Notice Required

To process your cancellation, we require a minimum of 4 full weeks (28 days) notice before your next billing date. If your next billing date is less than 4 weeks away, you’ll be charged one final payment, and your membership will end after that billing cycle.

❄️ No Freezes or Holds

Memberships cannot be paused or frozen for any reason.

🌐 How to Cancel Online

Cancellations must be submitted through your online account. * We cannot accept cancellations via text, email, or verbal notice.

**Please Note - promotional / grandfathered membership rates once canceled are forfeited and only current advertised rates are available upon your return.

To Cancel:

Log in to your online account (located at the top of the class schedule)
Open your Profile.
Locate your active membership plan.
Click the Three Dots (…) and select “Cancel Plan.”
Follow the prompts to confirm.

✅ Once completed, you’ll receive an automatic email confirmation. ✅ Your membership will officially end 4 weeks from the submission date (or after your next billing cycle if notice wasn’t met).

Thank you for practicing with us—we’re honored to be part of your journey.

- Advance registration required. No walk-ins. Please book your spot before arriving so we can best prepare for you.

- Class minimums apply. We require a minimum registered to hold a class. You'll be notified if a class is canceled.

- Late cancellations and no-shows. Classes: Cancellations must be made online 12 hours in advance to avoid fees.
Appointments: Cancellations must be made online 24 hours in advance to avoid fees.
Events: Cancellations must be made 7 days in advance via email to receive a studio credit. (please see event bookings for further details)

Scheduled Breaks:

We believe in practicing what we teach—including the importance of rest and renewal.

The studio closes during the following times:

The week of July 4th (Summer Break)
The week between Christmas and New Year’s (Winter Break)
Major Holidays: Thanksgiving, and select additional days as announced

Class cancellations and studio closures are always reflected on our live schedule.

Please Note:

Membership pricing is based on 48 operational weeks per year. Scheduled closures are built into membership pricing and are not prorated. If you require maximum flexibility, a Class Pass may be a better fit than a membership.

Inclement Weather Cancellations:

Safety is our priority.

Should a class be canceled due to weather, the online schedule will be updated at least 60 minutes before the class start time.
Clients booked in affected classes will be notified via SMS and/or email.

Please always check the online schedule for the most up-to-date information during winter weather or storms.

FAQ's

Membership Guidelines